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Kenji Hayward

Kenji Hayward: LinkedIn Content Strategy & Writing Style

Sr. Director of Support @Front | Co-Founder @CraftCX | 2025 Customer Support Leader of the Year

United StatesSr. Director of Support @Front | Co-Founder @CraftCX | 2025 Customer Support Leader of the Year
175 Viral Score

1 person tracking this creator on Viral Brain

Performance Overview

Followers

5.6K

Connections

4.7K

Avg. Engagement

63

Engagement Rate

Posts/Week

4.6

Viral Score

175

Posts Analyzed

2

Top Posts by Engagement

2025 was the year I stopped waiting for permission. Here's what happened when I went all in: 𝗔𝘄𝗮𝗿𝗱𝘀 & 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 🏆 Front's Leadership Excellence Award 🏆 2x The Stevie® Awards Wi…

12645054 viral
Career Growth2 months ago
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My favorite stat from LinkedIn's #YearInReview? How much I amplified others' ideas. Time to double down. Every Wednesday in 2026, I'm going dark on my own content. While everyone else is broadcastin…

4248042 viral
Community Building2 months ago
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I woke up at 4am every single day this year. Not for my job. For everything I wanted to build outside of it. Here's what it cost me. Skipped the gym for months. Worked through weekends...not always…

4521036 viral
Work-Life Balanceabout 2 months ago
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Support teams deserve a real break. Here's how we make it happen. 🎄 Front's offices close from Christmas to New Year's. Most of my team gets a full rest week. But just because you're on holiday does…

568218 viral
Customer Support2 months ago
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Steal the 10 skills that make you indispensable in 2026. 💎 I analyzed top performers at companies known for exceptional talent. The highest paid performers aren't just technical or just strategic.…

3615017 viral
Career Advice2 months ago
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This is exactly what we need more of. Susana de Sousa is doing the real work here: sharing practical, honest lessons on modern support workflows and AI without the fluff or gatekeeping. If you’re a…

2913116 viral
Customer Support2 months ago
View on LinkedIn

Posting Frequency

high
Best times: 12:00–14:00 UTC, 16:00–18:00 UTC
Best days: Wednesday, Tuesday, Friday

Writing Style Patterns

Content Strategy

Writing style breakdown

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