Jose Manuel Panizo Plaza

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This week, we brought the conversation on trusted digital public services to Tallinn. 🇪🇪

The Baltic Digital Government Forum brought together colleagues from public administrations, European institutions, municipalities, research organisations and technology partners to discuss how interoperable infrastructure can make cross-border services simpler and more reliable for people and businesses.

Over two days, we explored a wide range of topics, from the exchange of verified education and social security evidence to the use of digital credentials, secure data spaces and cloud services in the public sector. What stood out was the strong connection between the different initiatives. None of these developments exists in isolation. Their value depends on common standards, trusted governance and the ability to work together in practice.

It was particularly encouraging to hear concrete examples from Estonia, Latvia, Lithuania and Finland on how administrations are moving from pilots to everyday service delivery. The discussions also highlighted the importance of investing not only in technical components, but in organisational readiness, skills and cooperation between national and European teams.

A recurring message throughout the forum was simple: digital transformation is not only about introducing new technology. It is about designing public services around the needs of people, reducing unnecessary administrative burden and making it easier to access rights and opportunities across borders.

And a big thank you to the organisers, speakers and participants who made these two days such a valuable exchange of experience. The openness of the discussions and the willingness to share both successes and challenges are exactly what we need to keep moving forward.

The next phase will be about scaling what works, connecting the initiatives that are already under way and turning trusted digital infrastructure into visible improvements for citizens and businesses.

https://lnkd.in/example-link

#DigitalPublicServices #Interoperability #DigitalEurope #Trust #CrossBorderServices #OnceOnly

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